Frequently Asked Questions

A maximum of twenty-eight (28) MMCEUs is the possession limit for resident cardholders.

The maximum possession limit for nonresident cardholders shall be fourteen (14) MMCEUs.  Miss Code Ann. § 41-137-39.

To share a complaint, concern or grievance that you have about a licensed medical cannabis establishment (e.g., cultivator, processor, dispensary, etc.) in Mississippi, please use our online form. The form is located on our website in the About tab under Complaints.

• Clearly identify the medical cannabis establishment.
• Please provide as much information as possible, including the basics of "who, what, when, and where". These details help us better understand your concerns.
• The online form allows you to share pictures and other documentation supporting your concern(s).

No, Medicaid, nor private insurance, will pay for medical cannabis or medical cannabis products. However, Medicaid participants qualify for a reduced fee waiver for the annual license fee and annual renewal.   Miss Code Ann. § 41-137-41.

If stopped, there will be a verification process to ensure you are a registered medical cannabis patient in our state. The law does not authorize you to use medical cannabis in a public place or in a motor vehicle. The law does not prevent you from civil, criminal or other penalties because you are a registered medical cannabis patient. Miss. Code Ann. § 41-137-29.

• MSDH Pre-Application Checklist: MSDH Pre-Application Checklist.
• Mississippi Department of Revenue Pre-Application Checklist (Dispensaries): MDOR Pre-Application Checklist.

If you have technical questions regarding your application, please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions. The form can be found on our website under About > Contact

Please access the MMCP Licensing Portal and submit a Patient Update application. Patient Renewal/Patient Update guidance can be found on the website under Patients and Caregivers > Guides and Forms

For questions regarding:

• Required documentation
• Eligibility
• Regulations
• Required information on the application
• Other non-technical questions on applying for your license
  • If you are a patient, please contact the Mississippi Department of Health (MSDH) at Email Address: MCRegistration@msdh.ms.gov

Technical and Payment Support Use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

A resident cardholder shall not obtain more than a total of twenty-four (24) MMCEUs of allowable medical cannabis in thirty (30) days from a dispensary or a combination of dispensaries.

A maximum of six (6) MMCEUs of medical cannabis shall be dispensed per week to a nonresident cardholder; A maximum of twelve (12) MMCEUs of medical cannabis shall be dispensed to a nonresident cardholder in a consecutive fifteen (15) day period.

Allotment guidance can be found on our website

No, they must be a licensed practitioner (MD, DO, Nurse Practitioner, Physician Assistant, or Optometrist) that has been registered with the Mississippi State Department of Health to certify you as having one of qualifying conditions included in the MS Medical Cannabis Act. This is only one step in the patient enrollment process. Patients seeking to participate in the medical cannabis program must also complete the application process with the MS State Department of Health. The MS State Department of Health actually issues the medical cannabis identification cards to patients.

• Practitioners do not actually write a prescription for medical cannabis.
• Please see the information below for the step-by-step patient enrollment process.

Yes, any Mississippi resident can petition MSDH to add serious medical conditions or treatments to the existing conditions listed in Miss. Code Ann. 41-137-3. The Mississippi State Department of Health will consider the petition and approve or deny the petition within 60 days of submission.  The link to the petition can be found on our website under Patients & Caregivers > Qualifying Medical Conditions > Petition for Addition of Qualifying Conditions

Miss Code Ann. § 41-137-17.

The following medical conditions or their treatment qualifies for participation in the Mississippi Medical Cannabis Program:

• Cancer
• Parkinson's Disease
• Huntington's Disease
• Muscular Dystrophy
• Glaucoma
• Spastic Quadriplegia
• Positive status for Human Immunodeficiency Virus (HIV)
• Acquired Immune Deficiency Syndrome (AIDS)
• Hepatitis
• Amyotrophic Lateral Sclerosis (ALS)
• Crohn's Disease
• Ulcerative Colitis
• Sickle-Cell Anemia
• Alzheimer's Disease
• Agitation of Dementia
• Post-Traumatic Stress Disorder (PTSD)
• Autism
• Pain Refractory to appropriate Opioid management
• Diabetic/Peripheral Neuropathy
• Spinal Cord Disease or severe injury

Also qualifying is a chronic terminal or debilitating disease or medical condition or its treatment that produces one or more of the following:

• Cachexia or Wasting Syndrome
• Chronic Pain
• Severe or intractable nausea
• Seizures
• Severe and persistent muscle spasms including, but not limited to, those characteristic of Multiple Sclerosis

Any resident of Mississippi may petition the MDOH to add serious medical conditions or their treatments to the list of debilitating medical conditions listed in Miss. Code Ann. § 41-137-3.

If you have already visited your practitioner regarding participation in the medical cannabis program and you do not see a practitioner certification available, please contact your practitioner. Your practitioner must first be approved to participate in the program and then submit an electronic certification on your behalf. You will then be able to submit your application. If the date of birth and/or social security number does not match, you will not be able to access the certification. Contact our office for help.

Use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

Follow the steps outlined on the MSDH Medical Cannabis web page.

• Steps to apply for a Medical Cannabis card

Approval time: Upon completion of an application and supporting documents that meet regulatory requirements, there is a 10-day review and approval time. Upon approval of a patient application, patient identification cards are made available within five (5) days. Please allow time for review and approval of patient applications and practitioner certification information. Applications are reviewed and determinations are made in order of receipt of all required information.

Patient applications are reviewed in the order in which they are received. Your application will be reviewed for completeness and correctness within 10 days of submission. You will receive email correspondence from the application portal when action is taken on your application.

You can check your application status online through the MMCP Licensing Portal. When reviewing your application(s), you will see a column labeled "Status" where the current status of each application will be listed.

The certification is good for one (1) year unless the practitioner limits the timeframe. 15 Miss. Admin. Code Pt. 22, Subpt. 2

• A certification issued for a minor (under the age of 18) may only be issued by a physician (MD/DO). 15 Miss. Admin. Code Pt. 22, Subpt. 2.
• Caregivers for minor patients MUST be the child’s primary custodial parent or legal guardian. Documentation of custody will need to be uploaded with caregiver application in the form of a birth certificate or legal documents designating custody.

A Mississippi resident may bring a petition for judicial review of the agency’s denial of your application in the circuit court located in the county where you reside within twenty (20) days after the issuance of the decision. If you are a non-Mississippi resident, you may bring a petition for judicial review of the agency's denial of your application in the Circuit Court of the First Judicial District of Hinds County, Mississippi within twenty (20) days after the issuance of the decision. Miss. Code Ann. §41-137-59.

The timeline for the required revision is included in the return message to the applicant.

Yes. They must medically qualify and have an active identification card for the use of medical cannabis in his/her state of residence. Applications can be made up to thirty (30) days before arriving in Mississippi, and cards are valid for fifteen (15) days. See 15 Miss. Code Ann. Pt. 22, RR. 2.4.1, 2.4.2, 2.4.3, and 2.4.4.

There is no application fee, but there is a standard non-refundable fee of $25.00 and a non-refundable fee of $15.00 for Medicaid Participants. Disabled Veterans and Disabled First Responders with proper documentation are eligible for a fee waiver. 

Please note that there is a cost associated with seeing a registered practitioner to certify the condition. MSDH does not refer to these registered practitioners or set the costs associated with these visits.

A patient’s cannabis card will be available electronically. This enables the registered patient to print the card at his/her convenience.

No, your medical cannabis card is only valid in Mississippi.

When logging into your account, your "License Dashboard" is listed first. Click on the Applications dashboard to resume working on your application.

To correct your application, login to the MMCP Licensing Portal, go to the Applications menu on the left-hand side, and select the application you would like to edit.

You will need to resubmit your application after you have edited it in order for it to be reviewed.  The signature date in the "Questions and Attestations" tab must match today’s date in order to be submitted. 

For technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

The most common cause for payment errors is a mis-matched billing address. Be sure that the address and zip code entered on the payment screen are correct for the form of payment you are using. If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

You can search our website for dispensaries in your area. Be sure to call first to confirm their operating hours.  The search is listed on the home page under Business Search.

Business Search | MedCann

Any additional questions involving Dispensaries, refer to Mississippi Department of Revenue: Mississippi Medical Cannabis Act | DOR (ms.gov)

Contact Information: Phone:(601) 923-7300 | Email: abcpermitdepartment@dor.ms.gov

Use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

• A conviction for a crime of violence as defined by state law in Miss. Code Ann §97-3-2.

• A conviction for a crime that was defined as a violent crime in the law of the jurisdiction in which the offense was committed, and that was classified as a felony in the jurisdiction where the person was convicted; or

• A conviction for a violation of a state or federal controlled substances law that was classified as a felony in the jurisdiction where the person was convicted, including the service of any term of probation, incarceration or supervised release within the previous five (5) years and the offender has not committed another similar offense since the conviction. Under this subparagraph, a disqualifying felony offense shall not include a conviction that consisted of conduct for which this chapter would likely have been prevented the conviction but for the fact that the conduct occurred before the effective date of the MS Medical Cannabis Act.

• A full list of disqualifying felonies can be found on page 4 of the Background Check Affidavit found under Businesses > Guides and Forms

Please direct all business licensure and work permit questions to MClicensing@msdh.ms.gov. Please include as many details as possible so we may best assist you.

Yes, please see the regulations related to medical cannabis processing:

"Cannabis processing facilities that process edible cannabis products must also comply with any and all Department regulations for Mississippi Food Manufacture and Sale with fees and inspection schedules associated with risk level 4 for the related manufactured food permit." 15 Miss. Admin. Code Pt. 22, R. 4.1.3.

No, the Medical Cannabis Act, specifically excludes CBD.

Cultivators’ growing capacity is determined based on the tier of the license and its associated canopy space.  

Canopy as defined in the 15 Miss. Admin. Code Pt. 22, R. 1.2.30 is the total surface area within a cultivation area that is dedicated to the cultivation of flowering cannabis plants. The surface area of the plant canopy shall be calculated in square feet. Measurement shall include all of the area within the boundaries where the cultivation of the flowering cannabis plant occurs. If the surface area of the canopy consists of noncontiguous areas, each component area shall be separated by identifiable boundaries. If a tiered or shelving system is used in the cultivation area, the surface of each tier or shelf shall be included in the calculation. Calculation of the area of the plant canopy should not include:

• A. The areas within the cultivation area that are used to cultivate immature cannabis plants and seedlings prior to flowering; and,
• B. The areas within the cultivation area that are used to support mature cannabis plants.

Please see 15 Miss. Admin. Code Pt. 22, R. 3.2.2 for the associated application and renewal fees for each tier. 

Micro-Cultivators

• Tier 1 (canopy of 1,000 square feet or less)
• Tier II (canopy of more than 1,000 square feet but not more than 2,000 square feet)

Cultivators

• Tier I (canopy of not less than 2,000 square feet but not more than 5,000 square feet)
• Tier II (canopy of not less than 5,000 square feet but not more than 15,000 square feet)
• Tier III (canopy of not less than 15,000 square feet but not more than 30,000 square feet)
• Tier IV (canopy of not less than 30,000 square feet but not more than 60,000 square feet)
• Tier V (canopy of not less than 60,000 square feet but not more than 100,000 square feet)
• Tier VI (canopy of 100,000 square feet or more)

See Miss. Code Ann. § 41-137-35.

• Facilities must be indoors, enclosed, and secured against unauthorized entry.

• Licensees must have an operational alarm system with continuous 24/7 coverage.

• Licensees must have 24/7 video surveillance systems in place with on- and off-site monitoring capabilities, that must remain operational during power outages.

• Licensees' premises must be well-lit.

  · Licensees must use commercial grade locks on outside doors and restrict access to the establishment to authorized personnel only.

  See 15 Miss. Admin. Code Pt. 22, Subpt 4.

Upon submission of a completed application with all supporting documentation, please allow thirty (30) days for review and determination.

The following packaging requirements apply to all usable medical cannabis (retail-ready) being transferred to or sold to a medical cannabis dispensary for sale to a qualified patient and/or caregiver. Packaging and labelling, meeting the following requirements, must be in place when transferred or sold to a medical cannabis dispensary:

• Labels, packages, and containers shall not be attractive to minors and shall not contain any content that reasonably appears to target children, including toys, cartoon characters, or any color scheme, image, graphic, or feature that might reasonably be expected to make the product label, package, or container entice or appealing to children.

• Packages should be designed to minimize appeal to children and shall not depict images other than the business name and logo of the medical cannabis establishment.

• Packaging shall contain a label that reads: "Keep out of reach of children."

• All usable medical cannabis and cannabis products shall be packaged in child-resistant containers at the point of sale or other transfer to a patient, a patient's parent, or legal guardian if patient is a minor, or a caregiver.

• Packages and labels shall not contain product names related to candy or candies or any spellings thereof (e.g., kandy, kandies, etc.) or feature images that look like candy.

• No cannabis and/or cannabis products shall be intentionally or knowingly packaged or labeled to cause a reasonable patient confusion as to whether the medical cannabis or medical cannabis product is a trademarked product or any commercially available candy, snack, baked good or beverage.

• Packages and labels shall not make any claims or statements that the medical cannabis or medical cannabis products provide health or physical benefits to the patient.

• Shall not contain the logo of the Department or any seal, flag, crest, coat of arms, or other insignia that could reasonably mislead any person to believe the product has been endorsed, manufactured, or used by any state, county, or municipality or any agency thereof.

• Cannabis products that have a potency of over thirty percent (30%) total THC shall be labeled as "extremely potent."

• Edible cannabis products shall be labeled in a manner which indicates the number of servings of THC in the product and include a statement that the product’s potency was tested with an allowable variance of plus or minus 10%. Potency of all products shall test +/- 10% of label claim or be repackaged to meet actual concentration. The single service size shall also be included on the label. All edible cannabis product shall be labeled.

• Usable medical cannabis must include the following on the label:

  • Name of the cannabis and/or cannabis product.

  • Batch number of the cannabis and/or cannabis product.

  • Unique identifier number created by the seed to sale system.

  • Net quantity or weight of contents.

  • The length of time it typically takes for the product to take effect.

  • Disclosure of ingredients and possible allergens.

  • A nutritional fact panel (applicable to cannabis products meant to be ingested).

  • The total amount of THC and CBD in the product as verified by the cannabis testing facility.

  • Terpenoid profile in the product as verified by the cannabis testing facility (if applicable).

  • A notice of the potential harm caused by consuming medical cannabis; and,

  • For edible cannabis products, when practicable, the Mississippi standard symbol indicating the product contains cannabis.

    See 15 Miss. Admin Code Subpart 6.

The non-refundable one-time application fee for each respective entity is listed below:

Micro-Cultivation

• Micro-Cultivator (Tier 1): $1,500.00
• Micro-Cultivator (Tier 2): $2,500.00

Cultivation

• Cultivator (Tier 1): $5,000.00
• Cultivator (Tier 2): $10,000.00
• Cultivator (Tier 3): $20,000.00
• Cultivator (Tier 4): $30,000.00
• Cultivator (Tier 5): $40,000.00
• Cultivator (Tier 6): $60,000.00

Micro-Processing 

• Micro-Processor (Tier 1): $2,000.00
• Micro-Processor (Tier 2): $2,500.00

Processing 

• Processor: $15,000.00

Transportation 

• Transporter: $5,000.00

Waste Disposal 

• Waste Disposal: $5,000.00

Dispensary (Retail Sales) 

• Dispensary: $15,000.00

Testing 

• Testing Establishment: $10,000.00

• As a registered patient, you must always keep your registry identification card with you, especially when traveling to or from a licensed dispensary. 

• As a licensed transporter, you must maintain the transportation manifest during transport.

  See 15 Miss. Admin. Code Pt. 22, Subpart 5.9 and 7.1

Here is a direct link to Metrc: Mississippi - Metrc 

Metrc Help Line: 1-877-566-6506

• Individuals applying for the required work permit for employment by a licensed medical cannabis establishment. Miss. Code Ann. § 41-137-39.

• Individuals with an economic interest (as defined by the rules and regulations developed by the MS State Department of Health and MS Department of Revenue) in a prospective medical cannabis business entity. Miss. Code Ann. § 41-137-35.

• Individuals intending to serve as a registered caregiver to patient participants of the Mississippi Medical Cannabis Program. Miss. Code Ann. § 41-137-23.

• Individuals working in licensed medical cannabis establishments. Miss. Code Ann. § 41-137-39.

Please see the instructions for background checks here: Background Check Instructions

Every medical cannabis establishment agent and employee shall be registered and receive a work permit issued by the Department before he/she may work for a licensed medical cannabis entity. This includes any individual with access to the premises of a medical cannabis establishment for purposes of providing labor or services on a regular or ongoing basis such as owners, employees, volunteers, and, in some circumstances, contractors. Contractors providing labor or services on an occasional or emergency basis at a medical cannabis establishment, however, are excepted from the work permit requirement.

See 15 Miss. Admin. Code Pt. 22, Subpt. 3.

Please see the instructions for work permits here: Steps to Obtain Work Permit Guide

For questions regarding:

• Required documentation
• Eligibility
• Regulations
• Required information on the application
• Other non-technical questions on applying for your license
  • If you are a dispensary, please contact the Mississippi Department of Revenue (MS DOR) at abcpermitdepartment@dor.ms.gov or by calling 601-923-7690
  • If you are a business other than dispensary, please contact the Mississippi Department of Health (MSDH) at MCLicensing@msdh.ms.gov or by calling 601-206-1540.

Technical and Payment Support Use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

Use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

• A conviction for a crime of violence as defined by state law in Miss. Code Ann §97-3-2.
• A conviction for a crime that was defined as a violent crime in the law of the jurisdiction in which the offense was committed, and that was classified as a felony in the jurisdiction where the person was convicted; or
• A conviction for a violation of a state or federal controlled substances law that was classified as a felony in the jurisdiction where the person was convicted, including the service of any term of probation, incarceration or supervised release within the previous five (5) years and the offender has not committed another similar offense since the conviction. Under this subparagraph, a disqualifying felony offense shall not include a conviction that consisted of conduct for which this chapter would likely have been prevented the conviction but for the fact that the conduct occurred before the effective date of the MS Medical Cannabis Act.

Please refer to the MSDH Website, under the Medical Cannabis section and click the tab "Apply for license/registration" and follow the registration steps. Step One - You must first register for an account to utilize the application system. Step Two - Log into the system using your account ID and password. Step Three - Click on "Create New Application". Step Four - Select "I am a Practitioner". Step Five - Complete "New Practitioner Registration".

A "designated caregiver" is a person, at least 21 years of age, who has agreed to assist no more than five (5) registered qualifying patients with their medical use of medical cannabis. Typically, a designated caregiver will not be your physician or nurse practitioner.

Please visit our website and review the Pre-Application Checklist for caregiver forms and information.

First, you must be designated as a caregiver by a patient who is already approved for the program. You can apply to be a designated caregiver through the MSDH website. You will also need to complete the Designation of Caregiver Form and upload it with your application.

Yes, for people under the age of 18, the custodial parent or legal guardian must be a qualified caregiver. 15 Miss. Admin. Code Pt. 22, Subpt. 2.

Each registered patient must designate that person as his/her caregiver as a first step in the caregiver approval process. A caregiver cannot assist more than five (5) registered qualifying patients with their medical use of medical cannabis, unless the designated caregiver's registered qualifying patients each reside in or are admitted to a health care facility or facility providing residential care services or day care services where the designated caregiver is employed. 15 Miss. Admin. Code Pt. 22, Subpt. 2.

A physician or physician assistant licensed to prescribe medicine by the MS State Board of Medical Licensure. A certified nurse practitioner licensed to prescribe medicine by the MS State Board of Nursing. An optometrist licensed to prescribe medicine by the MS State Board of Optometry.

Yes. Eight hours of continuing education is required in order to register initially with MSDH. Five hours of continuing education will be required at renewal. Miss. Code Ann. § 41-137-39.

Yes. A practitioner must be registered by MSDH prior to issuing a written certification for a person seeking to participate in the medical cannabis program.

Annual registration is required.

You can only obtain a certification following an initial in-person visit. 15 Miss. Admin. Code Pt 22, R. 2.9.3.

Yes. Only MSDH approved CME is acceptable to meet the requirements of the state medical cannabis program. All practitioners are required to participate in MSDH’s Overview of the Medical Cannabis Program (to be made available) in addition to the following approved CME.

The CME course can be found here: MSDH Approved Medical Cannabis (msmaonline.com). 

National Center for Cannabis Research & Education (NCCRE) - CE educational opportunities click here!

For questions regarding:

• Required documentation
• Eligibility
• Regulations
• Required information on the application
• Other non-technical questions on applying for your license
  • If you are a Practitioner, Caregiver, or Agent, please send e-mail to MCRegistration@msdh.ms.gov

Technical and Payment Support Use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

If you have already visited your practitioner regarding participation in the medical cannabis program and you do not see a recommendation certification available, please contact your practitioner. Your practitioner must first be approved to participate in the program and then submit an electronic certification on your behalf. You will then be able to submit your application.

Check Application Status

If you applied online, you can check your application status online through the MMCP Licensing Portal. When reviewing your application(s), you will see a column labeled Status where the current status of each application will be listed.

MS Medical Cannabis Policy and Procedural Support

For questions regarding:

• Required documentation
• Eligibility
• Regulations
• Required information on the application
• Other non-technical questions on applying for your license
  
  If you are a dispensary, please contact the Mississippi Department of Revenue (MS DOR) at
  Email Address: abcpermitdepartment@dor.ms.gov
  Phone Number: 601-923-7690
  
  If you are an Individual (Patient, Practitioner, Caregiver, Agent) , please contact the Mississippi Department of Health (MSDH) at
  Email Address: MCRegistration@msdh.ms.gov
  
  If you are a business other than dispensary, please contact the Mississippi Department of Health (MSDH) at
  Email Address: MCLicensing@msdh.ms.gov

How to File an Application

You must submit your application online through the MMCP Licensing Portal.

If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

Pre-Application Checklists

The Pre-application checklists for Medical Cannabis Licensing in Mississippi can be found at:

Mississippi Department of Revenue checklist for dispensaries - MDOR Pre-application Checklist

Mississippi Department of Health checklist for individuals and businesses other than dispensary - MSDH Pre-application Checklist

If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

When logging into your account, your License Dashboard is listed first. Click on the Applications dashboard to resume working on your application.

If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

Resubmitting a Returned Application

To correct your application, login to the MMCP Licensing Portal, go to the Applications menu on the left hand side, and select the application you would like to edit.
You will need to resubmit your application after you have edited it in order for it to be reviewed.

If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

Uploading Supporting Documents

I have a hard copy of my document, how can I upload it? 

One of the easiest ways to convert a physical (hard copy) document into an electronic (soft copy) document is to use a scanner. However, if you do not have a scanner available, then taking a picture of the document and emailing or downloading it to your computer will also work.

Can I upload a zip file?

No. Zip or similar file compression formats are not accepted. Check below on how to reduce your file size.

What can I do if my file is more than 10 MB?

Do not compress the files using zip or similar file compression format.

To reduce the file size of an image:

• Adjust the Quality (0% to 100%) of the image when selecting “Save As”. Be sure to review the image to ensure it is readable before you upload it to your application.

To reduce the file size of scanned documents:

• Scan the document at a lower resolution (200 dpi is suitable for text documents)
• Do not choose to scan in full color, opt for greyscale or black and white for text documents

I received an error when trying to upload my file(s).

Please make sure that your document is within the size limit of 10MB.

Also check to make sure that your file name does not contain any special characters other than the period before the file type as other special characters or symbols could prevent the system from being able to upload your document.
If you are still unable to upload your document, please try renaming the file with a shorter file name.

Lastly, if you are unable to upload your document after following the above steps, your document/file may be corrupted or have an error. Please make a new copy/scan of the document to upload.

If you have already tried all of the above steps and are still receiving errors uploading your documents, please contact our Technical Support team.

If you have technical questions regarding your application please use this online form to reach Tyler Technologies Technical Support. Please note they cannot answer business, regulation, or policy questions.

MS Medical Cannabis Policy and Procedural Support

For questions regarding:

• Required documentation
• Eligibility
• Regulations
• Required information on the application
• Other non-technical questions on applying for your license
  
  If you are a dispensary, please contact the Mississippi Department of Revenue (MS DOR) at
  Email Address: abcpermitdepartment@dor.ms.gov
  Phone Number: 601-923-7690
  
  If you are an Individual (Patient, Practitioner, Caregiver, Agent) , please contact the Mississippi Department of Health (MSDH) at
  Email Address: MCRegistration@msdh.ms.gov
  
  If you are a business other than dispensary, please contact the Mississippi Department of Health (MSDH) at
  Email Address: MCLicensing@msdh.ms.gov